Month: February 2018

Tips & Tricks

Although we’re in the business of helping organisations make the most of technology, we recognise that you may sometimes encounter issues which you’d like to deal with yourself, if only you could find useful documentation to guide you.

Documentation on almost everything exists on the internet, the problem is finding what you want; searching can be effective but what we hope to provide here is easy access to guidance to achieve useful tasks.

We are keen to expand this by adding information that is useful to our clients. Sometimes we write a howto, other times we provide links to good sources.

If you don’t find help on a particular issue that concerns you, by all means drop us an email and we’ll try to point you in the right direction.

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Skype Alternative(s) – Update

maggie

We recently discovered this great free alternative to Skype which doesn’t need to be installed on your system.  You can access it directly on the web at https://whereby.com.  You can have video conversations with up to 4 people at once and guests to your “room” don’t have to register to join in.

It takes less than a minute to create your room and share the link with someone you want to join you for a video chat.

I suggest you “claim” your room by registering;  this allows you to “lock” your room to stop non-invitees from joining; it also reserves the room for you so that no-one else can claim it. There’s lots of information on their site but essentially it’s a very quick and easy process.

Update: Zoom (https://zoom.us/)

Zoom is a great replacement, not only for Skype, for also for TeamViewer as it can also allow secure remote access for help with your computer!

You need to create and maintain an account via zoom’s web portal. Then you download the app (https://zoom.us/download) and install it into your system – very easy!  The advantage of running the program from your system instead of the via web is that it is much faster than the http(s) protocol, so video and audio work better with less break up.