How to empty the Trash folder in Roundcube webmail

So you’ve responded to the warning message about your inbox being full; you’ve spent a while deleting old messages and your Inbox is now looking much smaller. But bear in mind that those emails are now lurking in the “Trash” folder, still taking up the same amount of disk space on your server! 

Here’s how to remove them completely to create the extra space you’d been hoping to gain:

1. Log into Roundcube.

2. Click/Select the “Trash” folder.

3. In the bottom left corner of the screen you will see the folder options icon.

4. Click the “Cog” icon to show the “Folder Options” menu. Then select “Empty”.

How to back up your Thunderbird email in Windows 10 and Linux

Mozilla’s Thunderbird is a great email program (we use it!) but it doesn’t have any built in backup tools. If something goes wrong, or you want to move your profile to another computer, you’ll need a backup. 

Windows 10

First of all, make sure Thunderbird is not running.

Open Windows Explorer. In Folder Options, enable “Show Hidden Files, Folder and Drives” .

Then browse to C:\Users\yourloginname\AppData\Roaming, where you will see a folder named Thunderbird.

The Thunderbird folder contains all your Thunderbird settings and address book, as well as all your emails, so it is this folder that you need to copy to your external drive, desktop, or wherever, as your backup.  It’s likely to be a very large amount of data so expect it to take a long time!

When you’re done, don’t forget to disable the hidden files view in Windows Explorer by selecting “Don’t Show Hidden Files, Folder and Drives”.

Linux

Make sure that Thunderbird is not running.

Open File Manager (Thunar). Select “Show Hidden Files” from View in the menu bar (or use keyboard combination Ctrl +H) .

In your Home directory (usually your name) look for a hidden directory named .thunderbird (the preceeding dot is part of the directory name and signifies that the directory is hidden) . This is where all your emails, address book and configuration files are stored. It is this directory that you need to copy to your external drive or wherever you want to store your backup. Expect it to take quite a while – it is likely to be a large amount of data.

When you’re done, don’t forget to disable the hidden files view in your File Manager by deselecting “Show Hidden Files” from View in the menu bar (or use keyboard combination Ctrl +H) .

Windows 8 Safe Mode

To access Safe Mode in Windows 8, you need to do so via the Advanced Startup options menu. To restart your computer into the Advanced startup options menu, go to the Windows 8 Start Screen and type Advanced. When the search results appear click on the Settings category.

Now click on the option labeled Advanced startup options and you will see the General PC Settings screen. Scroll down to the bottom until you see an option labeled Advanced startup.

Click on the Restart now button and Windows 8 will restart your computer and go directly into the Advanced Startup options menu.

Then click on the Troubleshoot button and then the Advanced options button. This will take you to the Advanced options screen where you should click on the Startup settings option.

At the Startup Settings screen, click on the Restart button. Your computer will be restarted and brought into the Startup Settings menu as shown below.

You can start Safe Mode in Windows 8 from this screen. There are 3 possible Safe Modes options that you can choose from.

Choose Enable Safe Mode with Networking